Make a custom personalized jigsaw puzzle gift from your photo. Turn any picture into a hands-on keepsake that pulls the recipient into the memory piece by piece. Pick the piece count that matches the moment: a 20-minute solve, an easy-handling 100 XL version, an evening's project, or a weekend statement. Every size except the 99-piece pocket puzzle ships in a custom gift box printed with your photo on the lid, so the reveal starts the second they open the package.
Perfect For
- Anniversary and wedding-photo gifts
- Long-distance partners, adult children, and far-away grandparents
- Engagement and save-the-date announcements
- Mother's Day, Father's Day, and grandparents' gifts
- Memorial keepsakes and pet portraits
- Corporate and team-photo gifts
- Rainy-day family activities that actually get opened
Product Features
- Your Photo on Every Piece: Printed in high resolution on thick, die-cut cardboard for a snug fit, and color-matched to your original photo.
- Four Piece Counts: 99 (pocket), 100 XL (large-piece), 500 (evening), and 1000 (weekend statement).
- Custom Gift Box Included: Every size except the 99-piece ships in a full-color box with your photo on the lid.
- Sturdy Puzzle Board: Thick, slightly-flexible cardboard with a matte finish that resists glare and smudges.
- Fully Personalized: Upload any photo with good resolution and clear composition. Not sure the file is sharp enough? Our free photo resolution checker shows how large it prints before you order. We print from the photo you uploaded.
- Age Recommendation: Ages 13+ on the 99, 500, and 1000-piece versions (small pieces). The 100 XL option is kid-friendly for ages 7-12.
Sizes and Piece Counts
- 99 Pieces with Tube (3.5 x 5.1 in): Pocket-sized gift puzzle, ships in a mailer tube. Best for card-sized surprises and short solves.
- 100 XL Pieces with Box (13.5 x 19 in): Same finished size as the 500-piece version but with larger tiles that are easier to handle, a good fit for kids and older adults who prefer bigger pieces, or anyone who wants a quick, satisfying solve.
- 500 Pieces with Box (13.5 x 19 in): Evening puzzle for one or two people. Our sweet spot for couples and gift-exchange puzzles.
- 1000 Pieces with Box (19 x 27 in): Weekend statement puzzle. Produces our largest, most detailed finished image.
How to Make a Custom Jigsaw Puzzle from Your Picture
- Upload Your Photo: Send a high-resolution JPG or PNG through the product page personalization form. We recommend a 5:7 ratio and 4 MP or higher for the 500 and 1000 piece versions. Our guide on choosing a photo that prints well covers resolution and lighting.
- Pick Your Piece Count: 99, 100 XL, 500, or 1000. The 99-piece ships in a tube; every other size ships in the custom gift box.
- Add Notes (Optional): Special requests, dedication message to print on the box, or anything we should know about the photo.
- Review and Confirm: Double-check your photo, piece count, and dedication before submitting. We print from the photo you uploaded, so make sure it's framed and sized the way you want it. There is no separate proof step; here is how we review your order before printing.
Choosing the Right Photo
The puzzle is printed directly from the file you upload, so the photo does most of the work. A few guidelines that print the sharpest:
- Go high-resolution. A 5:7 ratio at 4 MP or higher is ideal for the 500 and 1000-piece versions; the 99 and 100 XL look best with a well-lit, in-focus shot.
- Use camera-roll originals. Pull the full-size photo from your phone or camera rather than a social-media export, which is downsampled and loses detail once the image is cut into pieces.
- Keep the subject clear. One strong subject reads better than a busy scene with small background faces. Screenshots and heavily compressed images tend to soften after cutting.
- Mind the file. Upload a JPG or PNG up to 20 MB. Our photo resolution guide shows how to check before you order.
- Have several photos you love? Build a photo collage puzzle instead, and arrange them all on one finished image.
Made to Order: Production and Shipping
Every puzzle is custom-made from your photo, inspected, and carefully packed before it ships.
- Manufacturing: 3 to 5 business days after checkout.
- Standard shipping: 2 to 6 business days. Express shipping is available at checkout for faster delivery.
- Gift-ready: Every size except the 99-piece tube arrives in a custom gift box printed with your photo, ready to wrap.
- Made just for you: Because each puzzle is printed from your personal photo, we can't accept change-of-mind returns. If it arrives damaged or has a production fault, message us at support@giftenova.com within 7 days of delivery and we'll remake or refund it.
Why Giftenova
Designed and handcrafted by our small Giftenova team with 100,000+ happy customers worldwide. Every puzzle is inspected and carefully packed before it ships, and if something isn't perfect, we make it right.
A Memory You Build Back Together. More than a gift, the custom photo puzzle turns the picture into an experience: an hour, an evening, or a weekend of slowly uncovering the memory you chose. A powerful choice for anniversaries, long-distance relationships, and the kind of gift that keeps giving long after the wrapping paper is gone.
Related guides: Learn how a custom jigsaw puzzle is made, see our photo puzzle piece count guide to pick the right size, read whether you can make a puzzle from a phone photo, check how big a 1000-piece puzzle is when finished, or browse all our custom photo puzzles to compare formats.
Note: Recommended for ages 13+ on the 99, 500, and 1000-piece versions. The 100 XL option is kid-friendly for ages 7-12. For the sharpest finished puzzle, upload a well-lit, in-focus photo. Printed colors may vary slightly from screen. Keep assembled puzzles out of persistent direct sunlight and avoid humid spaces so the pieces don't warp.
We offer worldwide shipping for our customers. Both standard and express shipping options are available.
Our standard production and shipping times are:
• Manufacturing: 2 - 5 business days
• Shipping: 2 - 5 business days
Our express production and shipping times are:
• Manufacturing: 1 - 2 business days
• Shipping: 1 - 3 business days
Standard shipping option costs:
- For orders under $49.99, standard shipping cost is $9.99 USD,
- For orders above $50.00 and under $99.99, standard shipping cost is $4.99 USD,
- For orders above $100.00, standard shipping is free.
Express shipping option costs:
- For orders under $99.99, express shipping cost is $14.99 USD,
- For orders above $100.00, express shipping cost is $9.99 USD.
For Signature Confirmation, please notify within 2 days of placing the order.
Business Days are : Monday, Tuesday, Wednesday, Thursday, Friday
If you are in hurry for your order, please let us know in advance, so we can see if how we can speed up the process.
HOW DO I ORDER A PERSONALIZED GIFT?
Ordering a personalized gift is easy. Simply browse through our selection of products, select your preferred item, and follow the customization options available for that product. This usually involves uploading a photo or entering text, which will then be incorporated into the design of the item.
WHAT TYPES OF PHOTOS OR PICTURES CAN I USE FOR MY PERSONALIZED GIFT / ITEM?
We recommend using high-resolution images to ensure the best print quality. The photo should be clear, well-lit, and not too grainy. The better the quality of your photo, the better the final product will look.
CAN I REQUEST A CUSTOM DESIGN THAT ISN’T AVAILABLE ON YOUR WEBSITE?
Yes, we can often accommodate custom design requests. Please contact our team via email on support@pixarts.co with your ideas, and we'll do our best to bring your vision to life.
CAN I PLACE A BULK ORDER FOR A SPECIAL EVENT OR CORPORATE GIFT?
Yes, we can accommodate bulk orders. Please contact our team on support@pixarts.co to discuss your needs, and we can provide a quote based on the quantity and product.
WHAT ARE YOUR PRODUCTION AND SHIPPING TIMES?
We offer worldwide shipping for our customers. Both expedited and normal shipping options are available.
Our standard production and shipping times are:
- Manufacturing: 2 - 5 business days
- Shipping: 2 - 5 business days
Our expedited production and shipping times are:
- Manufacturing: 1 - 2 business days
- Shipping: 1 - 3 business days
For Signature Confirmation, please notify us within 12 hours of placing the order.
The mentioned days are business days, which are Monday, Tuesday, Wednesday, Thursday and Saturday. National holidays are exempt.
If you are in a hurry for your order, please let us know in advance, so we can see how we can speed up the process.
WHAT ARE THE SHIPPING COSTS?
Standard shipping option:
- For orders under $49.99, standard shipping cost is $9.99 USD,
- For orders above $50.00 and under $99.99, standard shipping cost is $4.99 USD,
- For orders above $100.00, standard shipping is free.
Express shipping option:
- For orders under $99.99, express shipping cost is $14.99 USD,
- For orders above $100.00, express shipping cost is $9.99 USD.
WHEN SHOULD I RECEIVE MY ORDER?
After you place your order, we are going to produce it in 1-5 days. Then, depending on your choice of shipping, you will receive your order between 3 to 15 days.
In case you need your order by a certain date, make sure you place your order considering these dates.
WHERE ARE YOU LOCATED AND WHERE ARE THE PRODUCTS SHIPPING FROM?
Our company is located in Los Angeles, California - USA. However our production facility is located in Turkey. Depending on your order and item, your order can come from either Los Angeles or Turkey.
DO YOU SHIP WORLDWIDE?
Yes, we ship worldwide however there might be some exceptions. In those cases, we would get in touch with you.
Delivery to some countries might be delayed due to our shipping carrier. In these cases, get in touch with us so we can also follow up on your order.
WHAT PAYMENT METHODS CAN I USE?
We accept payments via credit cards or debit cards with Visa, Visa Electron, Master Card, Maestro, American Express. Also you can make purchases with Apple Pay, Google Pay, PayPal or Shop Pay as well.
Secured payment gateways and methods are used for either option.
WHICH SHIPMENT COMPANIES DO YOU WORK WITH?
We work with multiple shipping carriers, including DHL, FedEx, UPS and USPS. For certain countries, we can also work with local postal offices on the last mile delivery. All these companies are reliable for us to ensure delivery of your order.
HOW CAN I TRACK MY ORDER?
We will send the tracking number to you via email after your order has been shipped. You can track your order from FedEx’s, UPS's, USPS or DHL’s official websites.
In case there is an issue with your order tracking information, please get in touch with us.
WHAT HAPPENS IF MY ORDER CAME DAMAGED?
Unfortunately, these incidents can happen due to the nature of logistic chains worldwide. However do not worry, we would be happy to send a replacement product according to damage or if you accept we can give you a partial refund.
After you receive a damaged item, send us a message on our website or send us an email on support@pixarts.co. Make sure you have taken photos of the damage and package you receive because these are needed for shipping carrier disputes.
Depending on the damage type, we might need to run an investigation with our carrier and it might take up to 2-3 weeks. We will try our best to provide you with solutions and alternatives in these cases.
DO YOU ACCEPT RETURNS?
For customized products, unfortunately we do not accept returns since these items are custom made according to your preferences.
For not custom made products, we do accept returns in the first 30 days after your purchase, but we don’t accept returns on orders which have gone 30 days after the purchase. If you like to return your order, shipment costs are non-refundable and return expenses should be covered by the customer.
WHAT IF THE DESIGN I WANT IS OUT OF STOCK?
We might be out of stock due to the high number of orders or unexpected situations. However, we are going to do our best to stock up. For this type of situations, please send us an email on support@pixarts.co so we can come up with solutions as soon as possible.
CAN I CANCEL MY ORDER?
Of course! After you place an order, you have 12 hours to cancel your order if you change your mind.
However if your order passes the 12-hour mark, it is highly likely that your item is being manufactured and therefore it is not possible to cancel your order afterwards.
WHAT DO I DO IF MY ADDRESS IS WRONG?
Contact us right away at support@pixarts.co with your order number and correct address. If your order hasn’t been shipped yet, we will do what we can to correct the shipping address on your order.
However, if your order has already shipped, we will get in touch with our carrier and see if it is possible to update the delivery address. Unfortunately, there is no guarantee for this case. Therefore, make sure you enter the correct address.
CAN I USE MORE THAN ONE DISCOUNT CODE AT A TIME?
No, only 1 discount code per order is possible.
HOW DO I CARE FOR MY PERSONALIZED GIFT?
Care instructions will vary depending on the product. You'll find specific care instructions included in the product description or included with your product upon delivery.